Shipping & Payment
All orders are shipped with DHL from our location in Germany. You can see the shipping costs for your country in the cart and at checkout before you place your order. The minimum order value is €100 (goods incl. VAT, excluding shipping).
Shipping within Germany
- Service: DHL Paket
- Shipping cost: €6.90 incl. VAT
- Free shipping: from an order value of €250
- Processing time: 1–2 business days (Mon–Fri) after payment is received
- Delivery time: usually 1–3 business days
Shipping to the EU
- DHL Paket Europe: price depends on the destination country, free from an order value of €150
- DHL Express Europe: surcharge applies, free from an order value of €300
- Destinations: all member states of the European Union
- Customs: no customs duties within the EU.
Payment in advance
You pay by bank transfer. After ordering, you receive our bank details on the confirmation page and by email. Please use your order number as the payment reference. Your items are reserved, and we ship as soon as payment arrives.
Prices
All prices are final prices in euros including 19% VAT, plus shipping. You can check your order at any time under order status.